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Privacy Policy

Last updated: May 2025

Khulbe Nexus (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website or engage with our services, how we use it, and your rights regarding your data. This policy is governed by the laws of India.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

Contact information you provide voluntarily, including your name, email address, phone number, and company name when you submit our contact or enquiry forms.

Usage data collected automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This data is collected through standard server logs and, where applicable, analytics tools.

Communications you send us, including email correspondence and messages submitted through our contact form.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide the services you have requested.

To send you information relevant to your project discussion, including follow-up communications, proposals, and project updates.

To improve our website and services based on how visitors interact with our content.

To comply with legal obligations that apply to us as a business operating in India.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Your personal information is stored securely on servers operated by our trusted service providers. We use industry-standard security measures to protect your data from unauthorised access, disclosure, or destruction.

Form submissions are processed through Resend, a transactional email service. We retain contact form data in our email inbox for the purpose of responding to your enquiry and maintaining a record of client communications.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our website.

We use strictly necessary cookies required for the website to function correctly, and analytics cookies to understand visitor behaviour on an aggregated, anonymous basis.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

Our cookie consent banner allows you to accept or decline non-essential cookies when you first visit our website.

5. Third-Party Services

We use the following third-party services that may process data on our behalf:

Vercel — our website hosting provider. Vercel may collect standard server logs including IP addresses.

Resend — our transactional email provider used to process contact form submissions.

Google Fonts — we load web fonts from Google's servers, which may collect your IP address as part of the standard HTTP request.

Each of these services operates under their own privacy policies and data protection commitments.

6. Your Rights

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request that we correct inaccurate information we hold about you.

Deletion: You may request that we delete your personal information, subject to any legal obligations that require us to retain it.

Objection: You may object to our processing of your personal information where we are relying on legitimate interests as the legal basis.

To exercise any of these rights, please contact us at the email address below.

7. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: hello@khulbenexus.com

Khulbe Nexus, Rohini, Delhi, India